Help & Support Center
Learn how to use our platform and get in touch with us
📚 How to Use Our Website
Getting Started
Welcome to Doctor Fee System (DFS)! Here's how to get the most out of your experience:
- Login your account given by Medical Director's Office (MDO).
- Set your email, verify with otp and change your password.
- Explore the dashboard, Professional Fee Page, and the Payout Page.
- Personalize your profile.
Navigation Tips
Use the main navigation menu to access different sections:
- Dashboard: Your main hub for activity overview
- Professional Fee: Records of all your patients.
- Payout: Records of the released professional fee's.
Tutorial
Learn how to use the Doctor Fee System guide:
📋 Complete DFS Guide
Download our detailed PDF tutorial covering dfs and step-by-step instructions.
📥 Download DFS ManualKey Features
Make the most of our platform with these essential features:
- Real-time records and updates
- Data export and reporting.
- Generating Form BIR 2307
- Mobile-responsive design
📞 Contact Us
Need help? We're here for you! Reach out through any of these channels:
Helpdesk
Submit a ticket at our helpdesk portal:
support.uphmc.com.ph
Data Protection Office
PHMC Data Protection Office
Alabang-Zapote Road, Pamplona 3
Las Piñas 1704
Tel: 8874-8515
❓ Frequently Asked Questions
🔒 Privacy Policy
The Perpetual Help Medical Center (PHMC) respects the privacy rights of all individuals and is committed to handling personal data responsibly and in accordance with the Republic Act 10173, known as the Data Privacy Act of 2012, and its pertinent rules and regulations, because your privacy is important to us.
This is not a consent form but this is PHMC's general statement on its data processing activities to notify Data Subjects of Personal Data processed and the purpose and extent of processing. PHMC may further provide other notices at the time of specific activities.
Data Collection
PHMC collects the following data:
- Personal details: name, birth, gender, civil status and affiliations
- Contact information: address, email, mobile and telephone numbers
- Medical information: physical, psychiatric and psychological information
- Employment information: government-issued numbers, position and functions
- Applicant information: academic background and previous employments
- Academic information: grades, course and academic standing
- Supplier and 3rd Party Provider information: company profile, DTI/SEC registration, business permits and licenses, BIR registration and other business related information
PHMC may likewise collect other information that it believes are relevant to meet the requirements of government authorities and for any other legitimate purposes.
Purpose of Data Processing
PHMC processes data to:
- Conduct its functions, perform its obligations, and exercise its rights as a healthcare service provider
- Act for the holistic welfare of patients, service recipients, and their respective representatives and companions
- Manage its affairs as a company, medical, and educational institution with its own obligations and rights
Website Cookies
The PHMC Website uses cookies to personalize the user's browsing experience, link to social media sharing, troubleshoot issues, and monitor site visits and NOT in any way collect personal information for any form of processing.
Data Collection Methods
PHMC collects Personal Data through submission by the Data Subject and by affiliates through electronic systems and platforms, e-forms, email, or through printed forms, attachments, and other documents required by its medical and administrative offices at the onset of service, transaction or processing. With regard to personal data from affiliates, PHMC maintains a Data Sharing Agreement particularizing the obligations of the parties thereto foremost of which is its protection and privacy.
PHMC collects Personal Data from Patient at entry points or upon registration at Inpatient, Outpatient and ER departments.
Data Storage and Protection
PHMC stores and protects data in physical and electronic forms: Managed by its medical and administrative offices, physical records in folders/envelopes are ultimately stored in box files in shelves in a dedicated secured area while electronic records are stored in secured servers with high availability and redundancy.
Data Usage and Retention
PHMC collects and uses Personal Data proportionately as necessary for its legitimate purposes in providing best service to patients in accordance with the PHMC policies and in compliance with the DPA of 2012 and requirement of the Department of Health and other government bodies.
PHMC retains data in accordance with its policies on retention compliant to government rules and regulations, such as but not limited to, those from the Bureau of Internal Revenue (BIR), the Department of Health (DOH), the Philippine Health Insurance Corporation (PhilHealth), the Local Government Units (LGUs), among others.
Contact for Privacy Concerns
Inquiries and concerns on data privacy may only be directed to PHMC Data Protection Office:
PHMC
Address: Alabang-Zapote Road, Pamplona 3, Las Piñas 1704
Telephone: 8874-8515